FAQ
Answers to common questions are listed below. If you have a question that is not listed below, feel free to contact us.

What are the dates of the exhibition?

The exhibition will be on display at the Gippsland Art Gallery, Sale from Friday 8 October - Saturday 21 November 2021.

The Gallery will operate 7 days per week during this period - and will also be OPEN on the Melbourne Cup Public Holiday.

Bookings are essential - entry will not be permitted without a ticket.

What are the hours of the exhibition?

Extended hours for the duration of The Archibald Prize.


Monday-Thursday: 9.15am – 5.30pm (last ticket 4.45pm)
Friday: 9.15am – 10.00pm (last ticket 9.15pm)
Saturday-Sunday: 10.15am - 6.00pm (last ticket 5.15pm)
Melbourne Cup Day (2 November): 10.15am – 6.00pm (last ticket 5.15pm)

Why do I need to book?

It is strongly encouraged that all visitors pre-book their tickets online, as limited tickets will be available at the Gallery. This avoids long waiting times and ensures COVID safe guidelines are being met. Everyone visiting the Archibald Prize needs an entry ticket.

No entry will be permitted without a ticket.

Where can I book tickets?

Tickets can be booked online via the Tickets page.

How much do tickets cost?

Ticket costs are as follows: Adult $17, Concession $11, Children (5-17) $9, Group 10+ $15, Senior $15, Family (2 adults, 3 children) $45, Family Concession $35, Friends of the Gallery $9, Wedge Members $11

Book tickets online via the Tickets page.

How long does it take to view the exhibition?

The estimated average visit length is 45 minutes.

What happens if I miss my time-slot for entry?

It is recommended that you arrive 10 minutes prior to your allocated time to allow for check-in.

If you miss your allocated time, please enquire at reception and we will endeavour to assist you with entry to the next available time.

You must enter within twenty minutes of your stated ticket time, although you can stay in the exhibition space for as long as you like.

Early entry will not be permitted.

Can I make a group booking?

Yes, group bookings are available for 10 or more at a special group rate.

Further information is available on our Tickets page.

Are multi-visit tickets available?

No, we don't offer multi-visit tickets, but you are welcome to attend more than once.

Will there be tours?

Yes, join one of our experienced guides for an informative tour of the exhibition. Check out the What's On page to find guided tour dates and information.

Is the Gallery fully accessible?

Yes, all Gallery spaces are fully accessible to those requiring walking frame or wheelchair access.

Wheelchair accessible toilets are located on Level 1 and 2, and a lift is available from the Archibald Prize Grand Canal Drive entry point to all levels.

Are cloaking facilities provided?

Limited cloaking facilities are provided, we recommend leaving large bags at home or at your accommodation.

Is photography permitted in the Gallery?

Yes, unless otherwise signed, photography is permitted without a flash. The use of selfie sticks and tripods is prohibited.

If posting to social media, please tag your photos with #archibaldprizegippsland.

Can I change or cancel my booking?

Ticket refunds can be issued up until the start time of each ticketed event, so that the ticket holder can reschedule their booking to another time.

The Covid 19 Policy also applies to ticket refunds, and can be viewed on the Covid-19 Restrictions page.