Answers to common questions are listed below. If you have a question that is not listed below, feel free to contact us.

What were the dates of the exhibition?

The exhibition was on display at the Gippsland Art Gallery, Sale from Friday 8 October - Saturday 21 November 2021.

The Gallery operated 7 days per week during this period - and was also OPEN on the Melbourne Cup Public Holiday.

What were the hours of the exhibition?

There were extended hours for the duration of The Archibald Prize.

Monday-Thursday: 9.15am – 5.30pm (last ticket 4.45pm)
Friday: 9.15am – 10.00pm (last ticket 9.15pm)
Saturday-Sunday: 10.15am - 6.00pm (last ticket 5.15pm)
Melbourne Cup Day (2 November): 10.15am – 6.00pm (last ticket 5.15pm)

Why did I need to book?

It was strongly encouraged that all visitors pre-book their tickets online, as limited tickets were available at the Gallery. This avoids long waiting times and ensures COVID safe guidelines were being met. Everyone visiting the Archibald Prize needed an entry ticket.

No entry was permitted without a ticket.

Where can I book tickets?

Tickets were available online. This exhibition has concluded, and tickets are no longer available.

How much did tickets cost?

Ticket costs were as follows: Adult $17, Concession $11, Children (5-17) $9, Group 10+ $15, Senior $15, Family (2 adults, 3 children) $45, Family Concession $35, Friends of the Gallery $9, Wedge Members $11

How long does it take to view the exhibition?

The estimated average visit length was 45 minutes.

What happens if I miss my time-slot for entry?

It was recommended that you arrive 10 minutes prior to your allocated time to allow for check-in.

If you missed your allocated time, please enquire at reception and we will endeavour to assist you with entry to the next available time.

You must enter within twenty minutes of your stated ticket time, although you can stay in the exhibition space for as long as you like.

Early entry was not be permitted.

Could I make a group booking?

Yes, group bookings were available for 10 or more at a special group rate.

Were multi-visit tickets available?

No, we did not offer multi-visit tickets, but you were welcome to attend more than once.

Was there tours?

Yes, informative tours of the exhibition were available.

Is the Gallery fully accessible?

Yes, all Gallery spaces are fully accessible to those requiring walking frame or wheelchair access.

Wheelchair accessible toilets are located on Level 1 and 2, and a lift is available from the Archibald Prize Grand Canal Drive entry point to all levels.

Are cloaking facilities provided?

Limited cloaking facilities were provided, we recommended leaving large bags at home or at your accommodation.

Was photography permitted in the Gallery?

Yes, unless otherwise signed, photography was permitted without a flash. The use of selfie sticks and tripods was prohibited.

If posting to social media, please tag your photos with #archibaldprizegippsland.

Could I change or cancel my booking?

Ticket refunds could be issued up until the start time of each ticketed event, so that the ticket holder could reschedule their booking to another time.

The Covid 19 Policy also applied to ticket refunds.